Job description

Snape Maltings Trading Ltd, is the wholly owned subsidiary of Britten Pears Arts (BPA), a pioneering music, arts and heritage charity based on the Suffolk coast at two popular, historic visitor destinations: The Red House and Snape Maltings. 100% of the profits from these businesses, which include retail, hospitality and events, go towards the charitable work of Britten Pears Arts

Our year-round catering venues include the very popular Malt Café and takeway, and our River View Café, bar and restaurant at Snape Maltings. We are also licensed to host weddings in our beautiful setting, which is also hired for private functions as well as large corporate events. Our core team is 35-strong, with more seasonal colleagues joining us for the peak summer season, many of whom return each year.

This role supports the catering management team as well as the front of house teams in all locations. .

The role of team leader would suit someone with front of house experience and who is looking for their first step into a supervisory role. The role will lead by example. We offer training and development and the opportunity to work with a fantastic team.

This role is Full Time, however we will consider applicants looking for Part Time or Flexible Hours. Please indicate when applying.

Catering Team Leader Requirements:

• Recent Front of House experience .
• Great customer service and interpersonal skills.
• Keeps calm and friendly under pressure.
• Interested in learning and developing a career in hospitality.
• Enjoys being part of a team.

Catering Team Leader Responsibilities:

• Opening and closing Catering outlets with Front of House Team.
• Greet customers on arrival.
• Follow and encourage a 'Customer First' culture.
• Work with Front of House Team in taking orders and serving food and beverages.
• Guide and support Front of House Team to help improve performance.
• Identify training needs and feed back to Catering Supervisors.
• To be a positive role model to Front of House Team Members, leading by example.
• Follow stock and reporting procedures.
• Maintain hygiene, cleanliness and Food Safety procedures.
• Maintain a good knowledge of cross site Catering activities.

Catering Team Leader Benefits:

• Support for career development.
• Staff discount.
• Work in a beautiful setting.
• Complimentary tickets.
• Simplyhealth Plan (perm staff, after 6 months).
• Pension Scheme.
• Life Assurance Scheme (perm staff, after 3 months).

We are an equal opportunities employer and believe that diversity strengthens and enriches us. We positively encourage applications from suitably qualified and eligible candidates of all ages and from all backgrounds, in particular from ethnic minority groups and disabled candidates who are currently under-represented at Britten Pears Arts.

To apply please send a completed application form by 0930 on Thursday 19th September to careers@snapemaltings.co.uk. We do not accept CVs on their own.