Overlooking the Alde estuary, Snape Maltings is home to our world-famous concert hall and music facilities; it is also a popular visitor destination with independent shops, cafes, a restaurant, event venues and art galleries. The site is now largely owned by Britten Pears Arts, a Music & Arts based charity.

Snape Maltings Trading Limited (SMTL) is the commercial arm to Britten Pears Arts. All of the profits that we make through sales at Snape Maltings contribute towards supporting our charitable work in Artist Development, our year-round Performance Programme, Music in the Community and Creative Health and our Living Heritage Museum and Archive at The Red House. As well as the support received from SMTL, Britten Pears Arts is also supported though fundraising, public funding, ticket sales and royalties from works by Benjamin Britten and Peter Pears.

Our Brand Values guide everything that we do: Quality – we provide high quality products across a range different price points; we are Customer Lead – we take time to understand our customers and to build loyalty; we are Authentic to our unique Suffolk location, natural environment and history; we are Enterprising and Open – always looking for ways to improve, adapt and embrace new and different opportunities

Our year-round catering venues include Malt Café and Takeaway, River View Café and Bar and River View Restaurant at Snape Maltings which is also a licensed wedding venue and hosts a variety of events throughout the year. There is an additional catering outlet at The Red house in Aldeburgh. We employ 35 people within the catering teams across our venues, this number increases significantly Easter - October and over December.

We are currently looking for reliable Front of House and Bar staff to join our friendly team on a temporary basis. Shifts are flexible including weekday/ weekend/ evenings and daytime. Please indicate how many hours you are interested in working per week when applying.

To be considered for these roles you must be aged 16+

Requirements for Front of House and Bar Staff:

• Experience in a customer facing role.
• Positive, “can-do” attitude.
• Calm and friendly under pressure.
• Ability to respond quickly and courteously to complaints.
• High standard of presentation.
• Enjoy working with people and are always welcoming.
• Attention to detail and accuracy.

Responsibilities for Front of House and Bar Staff:

• Greeting and acknowledging customers on arrival.
• Taking orders, at the table and at the bar.
• Preparing hot beverages.
• Serving prepared food and hot and cold beverages.
• Being vigilant for any problems before they become complaints.
• Epos Till system operation.
• Ensuring that restaurant/cafe tables are laid out correctly.
• Clearing away any spillages as soon as they occur.
• Adhering to relevant food safety policies and procedures.

Benefits for Bar and Front of House Staff:

• Competitive hourly salary.
• Tips.
• Employee discount.
• Discounted or Free Food.
• Free parking.
• Opportunity for career development.
• Friendly Team.
• Stunning views.

We are an equal opportunities employer and believe that diversity strengthens and enriches us. We positively encourage applications from suitably qualified and eligible candidates of all ages and from all backgrounds, in particular from ethnic minority groups and disabled candidates who are currently under-represented at Britten Pears Arts.

To apply, please send a completed application form to careers@brittenpearsarts.org in advance of the closing date.

Closing date: Monday 19th May, 0930hrs

Please note, we may close this role early depending on volume of applications we receive.